Getting Started and Registration

How can I register a trading account?

Go to our website and click Register. Create one personal account (18+ only), fill in your details, and confirm your email or phone number. By registering, you agree to our key policies (Client Agreement/General Business Terms, Privacy Notice, KYC/AML, Bonuses & Promotions, and others). Please note: we do not onboard residents of restricted/sanctioned jurisdictions. To complete activation, finish the basic identity check in your Personal Area.

What documents are required for account verification?

To verify your account, please provide the following: • Proof of identity: a valid international passport, national ID card, driver’s license, or residence permit. • Proof of residence: a utility bill, bank or credit card statement, government-issued letter, or rental agreement issued within the last 3 months and showing your full name and current address. All documents must be clearly visible, in color, and fully legible. You may also be asked to complete a selfie or liveness verification to confirm your identity. Depending on your account activity and regulations, the company may request additional documents, such as proof of income or source of funds. If the submitted data does not match your registration details, account access may be temporarily restricted until verification is completed.

How long does document verification take?

Initial verification is usually completed within 1 hour after you upload your documents. In some cases, depending on document quality, verification workload, or additional AML/KYC checks, the process may take up to 3–5 business days. During this period, certain account functions — such as deposits, withdrawals, or trading — may remain temporarily restricted until your profile is fully verified. You will receive an email notification once the verification process is complete.

How can I change the interface language?

You can change the interface language at any time — in the top menu of our website, inside your Personal Area, or in the trading platform settings. Please note that changing the language affects only the display interface. All official documentation, contracts, and client communications are maintained in English (or another officially supported language as specified in our Terms).

Can I open more than one trading account?

Yes. You can open multiple trading accounts under the same client profile — for example, with different base currencies or account types (Cent, Standard, Pro, Prime). Each trading account must belong to the same verified client, and transferring funds between your own accounts is allowed via the Personal Area.

Are corporate or joint accounts available?

Yes, corporate accounts can be opened for registered companies. You will need to provide company registration documents (Certificate of Incorporation, Memorandum & Articles, Proof of Address, and IDs of directors or beneficial owners). Joint accounts are not supported at this time.

Does GLEX accept clients from sanctioned or restricted countries?

No. GLEX does not onboard clients from sanctioned or restricted jurisdictions in accordance with international AML and regulatory requirements. A full list of restricted countries is available during registration and in our Client Agreement.