How can I change my registered address, phone number, or email?
Log into your Personal Area, navigate to "Profile Settings", enter the new details, and confirm changes via a security code.
How do I regain access to my Personal Area?
Use the "Forgot Password?" feature on the login page. If you've lost access to your email or phone number, contact support for re-identification.
How can I change my security method (email, SMS, authenticator app)?
Go to the "Security" section in your Personal Area, select the preferred authentication method, and confirm the change using the current verification method.
How do I request the deletion of my personal data?
Submit a request via the "Privacy and Data Protection" section in your Personal Area or email us at support@glexglobal.com. Your request will be processed within 30 days.